We recently sat down with PrismHR User Experience (UX) experts–Senior UX Designer Danielle Walker and UX Designer Renard Richie –to learn more about technology user experience. Read the discussion below to learn what UX actually means, why it matters, and...
“It is a capital mistake to theorize before one has data.” – Arthur Conan Doyle, Sherlock Holmes Competitive pressures, emerging technology and the necessity of data-driven sales were the dominant themes at the inaugural HRO Summit 360 (March 19-21, Dallas). The...
In late 2017, PrismHR surveyed HR service provider professionals about key business issues and trends. The results indicate that HR service providers, including Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs), continue to...
The incessant whir of my home’s sump pump over the past week has been a reminder of the importance of well-functioning systems. And whether it’s in your basement or business, not having them in place can cost you money. The thing is, you need to invest in that...
Choosing the right software for your business is always a challenge. Functionality comparisons for all of the internal user groups, pricing assessments, and service agreement reviews are just a few of the many factors you need to consider when evaluating software...
My two toughest customers are named Nathan and Devin. Every day they contact me with a complaint and want an immediate resolution. Actually, that’s not entirely true. What they really expect is for me to anticipate their needs so they don’t run into frustrations and...
How rapidly are HR service providers growing? What are the top challenges SMBs face when evaluating whether to outsource HR, and which reasons are most successful in convincing a prospect to adopt PEO services? Take the third annual HR Service Provider Trends Survey,...
As 2017 draws to a close, HR outsourcers like Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs) are likely scrambling to close out the year. On top of the holiday excitement and employees taking vacation, HROs must complete...
It’s the nature of the HRO business to manage a lot of employee data. And a significant aspect of managing a lot of data is having to report on that data. The more data you work with, the greater the reporting needs. Your HR technology platform likely offers a wide...
PrismHR customer XMI has gone through the process of automating their manual benefits enrollment process, and their Director of Operations and Payroll, Brenda Rowan, recently shared XMI’s reasons for deciding to automate and what results they experienced once they...
