PrismHR Privacy Policy

Privacy Statement

PrismHR respects your privacy and is committed to protecting it through our compliance with this statement.

This Privacy Statement describes the information PrismHR and its subsidiaries (collectively, “PrismHR”, “We”, “Us”, or “Our”) may collect from you or that you may provide to us when you visit PrismHR websites (such as, ,,, as well as other customized subdomains and sites) and how the information is used, shared, and secured.

This statement was last updated on July 22, 2019.


This privacy statement applies to information we collect on our websites, in email and other electronic messages between you and PrismHR, and when you use an online service through our websites.

This statement does not apply to information collected by any third party, including through any application or content, including advertising, which may link to or be accessible from our websites.  PrismHR is not responsible for the privacy practices or the content of those other websites. Please note that this statement does not apply to information collected via PrismHR’s products and software or to any information collected by us offline or through any other means.

Please read this privacy statement carefully to understand our practices regarding your information and how we will treat it.  If you do not agree with the terms, do not access or use our websites or use our services or any other aspect of PrismHR’s business.

Children Under the Age of 16.  Our websites are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.  If you are under the age of 16, do not use or provide any information on our websites, including providing any information about yourself to us.  If we learn we have collected or received personal information from a child under the age of 16 without parental consent, we will delete that information.  If you believe we have any information from a child under the age of 16, please contact us (see Help below).

What Information Do We Collect?

Information you provide to us voluntarily.  In general, you can visit our websites without providing any information other than the information we collect automatically.  There are times, however, when we may need information from you. You may choose to give us personal information in a variety of situations.  For example, we may collect your name, address, email address, telephone number, billing information, or other information you may provide when you engage with our websites to register to use or use any of our services, when you submit a form to contact us, when you register for an event, or request a white paper or other information from us.

If you choose not to provide us with certain information, you may not be able to take advantage of certain features of our services.

We may also ask for your personal information when you express an interest in employment opportunities by submitting an application through our website.  The information we collect will be apparent at the time you are submitting your application and we will use this information to evaluate your candidacy for employment.

Information we collect automatically.  As you navigate through and interact with our websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns including details of your visits to our websites and information about your computer and internet connection, including your IP address or device identifier, operating system, and browser type.

The information we collect automatically is not used in a form that would enable direct identification of any of our visitors, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.  This helps us to improve our websites and deliver a more personalized service by, for example, storing information about your preferences, allowing us to customize our websites according to interests, speed up your searches, and/or recognize you when you return to our websites, improve the content of our websites, provide tailored advertisements, and analyze how well our websites are performing.

Cookies.  The technologies we use for this automatic data collection may include cookies.  A cookie is a small file sent to your computer as you surf the web. They store useful information about how you interact with the websites you visit.

In order to offer and provide a customized website experience, PrismHR may use third party services such as Google Analytics, Marketo, and Pendo.  These third parties use cookies in various ways and our ability to use and share information collected by such third parties about your activity is subject to such third party’s privacy policy.  Such policies may be located here:;;

How you can control cookies.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, this may prevent our websites or services from working properly.  You can also set your browser to delete cookies every time you finish browsing.

Third Party Use of Cookies or Other Tracking Technologies.  Some content on our websites are served by third parties (for example, through our Marketplace link,  These third parties may use cookies or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based advertising or other targeted content.

We do not control these third parties’ content, tracking technologies, or how they may be used.  If you have questions about an advertisement or other targeting content, you should contact the responsible provider directly.

How Do We Use This Information?

Ways we use your personal information include:

  • PrismHR will use personal information provided to respond to inquiries, support requests, and to contact you in regards to our services.
  • PrismHR may use information gathered through our use of cookies to understand how our websites are being used and to measure the effectiveness of our website.
  • PrismHR may use personal information you provide when registering for or when you attend a conference or event or when accessing our websites related to a conference or event to:
    • enable you to attend our events
    • plan, coordinate, and host such events
    • analyze your interests in and interactions with the event
    • post photos and recordings of the event online through our websites or social media sites
    • populate online attendee profiles on event mobile applications and allow you to participate in social forums on these platforms
    • allow you to access PrismHR products and solutions
    • provide sponsors or partners a conference attendee list
  • PrismHR may use personal Information for marketing purposes to contact you about our own or third party products and services that may be of interest to you.
  • If you visit our offices, you may be required to register as a visitor and provide certain personal information including your name and email address.
  • PrismHR may receive information about you from other sources, including from third parties (for example, from professional networking sites, or from third-party lists that we purchase, where legally permitted).  We may combine this information with information provided by you which helps us to update and expand our records, identify new customers, and tailor our advertising and marketing communications.
  • To notify you about changes to our website or any products or services we offer or provide through it.
  • To fulfill any other purpose for which you provide it or for which you consent.

PrismHR also provides integrations with a number of third party products and services via APIs.  PrismHR cannot access your data in these services unless you explicitly authorize access. If authorization is granted, PrismHR uses its access to interact with the third party products and provides added value to you by making the product features and functionality more robust.

If you are submitting information on behalf of a third party (for example, registering a fellow employee for a webinar or conference), PrismHR expects that you have received appropriate consent, according to applicable privacy laws, before transferring any personal information to PrismHR.

What Information Do We Share?

We may disclose aggregated information about users without restriction.  We may use the information you provide us to:

  • Respond to your requests and inquiries
  • Verify that you are a real person and not a spammer or webbot
  • Update you on changes to our services
  • Provide you with any services for which you have contracted us
  • For any other purpose disclosed by us when you provide the information

PrismHR will share personal information with third parties to the extent required to fulfill the purposes set forth herein, including to contracted service providers so that they may provide certain services on our behalf (for example, credit card processing services, hiring purposes, or an event management portal).  They are required to protect your information in the same way we do and will not share it or use it for any other purpose.

With your consent, PrismHR may also share personal information you provide to us as part of an event or conference registration process with event sponsors or partners that wish to connect with you.  Where required, PrismHR requires that these sponsors or partners guarantee equivalent levels of protection as applied by PrismHR when handling personal information.

PrismHR may also share personal information to third parties to market their products or services to you.  In the event you no longer wish to receive materials from such third parties, you may unsubscribe from their mailing list.

We may also disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable law, a subpoena, a search warrant, a court or regulatory order or other valid legal process or lawful requests by public authorities, including to meet national security or law enforcement requirements.

To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PrismHR’s assets, where personal information held by PrismHR about our Website users is among the assets transferred.

If you are on our mailing list, you may remove yourself from the mailing list at any time by following the unsubscribe instructions found on our emailed newsletters and communications (see


PrismHR respects your personal information and takes steps to protect it from loss, misuse, or alteration. Where appropriate, these steps can include technical measures like firewalls, intrusion detection and prevention systems, unique and complex passwords, and encryption. We also use organizational and physical measures such as training staff on data processing obligations, identification of data incidents and risks, restricting staff access to your personal information, and ensuring physical security including appropriately securing documents when not being used.

Changes to the Privacy Statement

PrismHR reserves the right to change this Privacy Statement.  If we decide to make changes, we will post the updated statement on our website so you are always aware of what information we collect, how we use it, and the circumstances, if any, we disclose it.  The date the privacy statement was last revised is identified at the top of the page. You are responsible for ensuring that we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and the privacy statement to check for any changes.  Where required by applicable data protection laws, we will also seek your consent to any material changes that affect how we use your information.


If you need help with unsubscribing, or have questions regarding this privacy statement, please use the form on the Contact Us page or email us at or you can contact us by regular mail addressed to:

35 Parkwood Drive,
Suite 200
Hopkinton, MA 01748