PrismHR ClientSpace

Designed for PEOs and ASOs, ClientSpace is a powerful CRM that helps your organization work efficiently, increase revenue, and reduce risk.

Win More Deals. Onboard Faster. Reduce Risk. Save Time.

With ClientSpace, your teams can see everything that’s going on with your clients, increase collaboration, and create customizable workflows to improve efficiency across your organization.

  • Accelerate the sales cycle and automate complex pricing
  • Onboard new clients quickly
  • Deliver faster, more proactive client service
  • Reduce costly workers’ compensation errors
  • Save time tracking unemployment claims and leaves of absence

Sales

Win more deals by optimizing your sales, pricing and underwriting processes.

Keep your team focused on high-margin clients with a powerful pricing engine that allows you to easily project profitability and commissions. Track the progress of leads and opportunities in your pipeline, manage contacts, and give your entire team a view of account activity. And by minimizing back and forth during the underwriting process, you can finalize deals faster.

Implementation

Bring on new clients more quickly and efficiently.

You no longer need to struggle with spreadsheets or log into another collaboration platform to stay organized. Create project milestones, tasks and cases to keep you and your client coordinated through each stage of the implementation. Because ClientSpace is part of the PrismHR platform, client information is automatically added to the other modules.

Client Service

Resolve issues reported by your SMB clients faster and more consistently.

It’s easy for both clients and your team to create tickets and assign tasks to stay on track. Cases can be organized based on category and type, and can be configured as templates to ensure your team manages common issues consistently.

Risk

Decrease costly errors and delays when tracking workers’ compensation claims, and simplify policy management.

View details of each claim, share notes, and build workflows to help you avoid missteps that can negatively impact your experience modification rate. Get a dashboard view of your policies and certificates of insurance, and streamline the renewal process. Customized financial reports give you the insight you need to assess risk across your portfolio and inform rate adjustments when renewing policies.

HR

Manage unemployment claims and leaves of absence easily and with greater accuracy.

Update employee data, track leaves of absence/FMLA eligibility, and manage unemployment claims—all in one place. ClientSpace shares data across the PrismHR platform, helping you maintain accuracy without the need to update information in multiple places. Data changes can also trigger processes that prevent requirements from falling through the cracks and help you remain compliant, such as creating a task to send the COBRA notice to a terminated employee.

Request a demo of ClientSpace

See how ClientSpace can improve efficiency across your organization.

Work Smarter with Greater Insight and Automation

Alerts & Notifications

Get notified instantly of important data changes and events so you can take action rather than waiting for an employee to contact you with an issue. Receive alerts to your ClientSpace inbox, via email, and to all your devices (via Slack). And it’s completely customizable— choose which alerts you receive and how you want to see them.

Task Management

Break cases into manageable chunks to keep your team organized and focused on what’s important. Tasks are flexible and configured to align with the way your team works—for example, you may choose to deploy tasks sequentially so a new task will be initiated only after the preceding step is finished. Or, kick off a series of tasks all at once.

Workflows

Improve reaction time and coordination across your team with workflows that can be set up to match your business processes and automate task assignment. Workflows help each team member know what they need to focus on next and prioritize their to-do lists.

Dashboards

Quickly see and report on what’s most important to you. Whether it’s cases and tasks completed or other sales and client service metrics, it’s easy to measure your team’s performance. Dashboards are typically configured by role but can be customized by the individual.

Improve efficiency across your organization with ClientSpace