PrismHR and Equifax Expand Partnership to Deliver Unemployment Claims Management Solutions for Small Businesses

PrismHR Marketplace will offer access to Unemployment Cost Management software and expertise from Equifax.

Hopkinton, Mass. – August 31, 2020 – PrismHR, the leading HR technology software powering payroll, benefits, and HR for businesses across the U.S., today announced that Unemployment Cost Management (UCM) solutions from Equifax are now available to HR service providers and their small business customers through PrismHR Marketplace.

By offering UCM and CaseBuilder, the premiere employer-side software solution for managing unemployment claims, small businesses can gain much-needed visibility, simplicity, and control in an otherwise complicated operation. PrismHR service providers and their clients also can access a dedicated network of Equifax UCM specialists who can assist with the claims response procedures, recovery of overpayments and monitoring of associated payroll tax rates.

“Unemployment is complex and can be costly and time consuming. In today’s environment, employers need to be vigilant to ensure that unemployment claims are managed correctly,” said Jonathan Wall, Vice President of Strategic Partnerships at PrismHR. “The expertise and experience that Equifax has in the unemployment claims field is unrivaled and we’re thrilled to expand our partnership to assist our HR service providers and their small business clients in addressing this critical area.”

“The unemployment program at Equifax is built on 65 years of experience and a deep understanding of the unemployment process and state agency requirements in every state,” commented Joe Muchnick, SVP of Alliances at Equifax Workforce Solutions. “We are pleased to offer our solution through the the PrismHR Marketplace so small and medium businesses can tap into best practices and automation to help manage unemployment claims and taxes.”

The unemployment experts, processes and CaseBuilder software from Equifax are designed to assist employers with mandatory claims response requirements in every state, as well as the interactions with state workforce agencies as determinations and hearings are completed. A fully automated Wage Audit service is also available along with a proprietary TaxManager app to help employers manage their tax profiles.

The addition of Equifax UCM services to the PrismHR Marketplace builds on a partnership announced in November 2019 when PrismHR and Equifax announced the availability of The Work Number® database on the PrismHR platform. The Equifax UCM solutions are available immediately to HR service providers in the PrismHR Marketplace.

About PrismHR

PrismHR’s mission is to fuel the growth of small and medium-sized businesses (SMBs) across the U.S. Our HR software, combined with our ecosystem of HR service providers, enables SMBs to manage payroll, benefits, and HR, leveling the playing field with large enterprises. Today, PrismHR software delivers world-class HR services to more than 80,000 organizations and over 2 million worksite employees, processing greater than $80 billion in payroll each year. PrismHR is located in Hopkinton, Mass. For more information, visit

Media Contacts

PrismHR Public Relations
Maryellen Edwards
(508) 747-7261