Our new support login location can be found below.
Our new support login location can be found below.
For many Professional Employer Organization (PEO) worksite employees, the HR self-service experience makes a lasting first impression. It is where they go to get their benefits information, request time off and view their payroll details. And while they’re accessing this directly themselves, it’s an important part of the employee’s experience with their employer. What is that impression like for your clients and their employees?
Sequoia cares deeply about providing exceptional experiences for their clients and their employees. They pride themselves on being innovators, and technology plays a key role in delivering on that promise. So, when the new PrismHR Employee Portal was launched, they were eager to enable it for all their clients.
“The new Employee Portal has a much-more user-friendly UI and UX,” says Lynda Tang, senior systems manager at Sequoia. “It brought the HR self-service experience in line with our other technology offerings and high-touch customer experience.”
After implementation, worksite employees saw a new branded login page during open enrollment with Sequoia’s logo included when accessing the portal. The fresh-faced entry point was just the first example of a complete makeover across the self-service experience, including mobile responsive design and the ability to customize templates for Sequoia’s clients.
Feedback from clients—as well as Sequoia’s sales team—has been positive.
Lynda Tang
Senior Systems Manager, Sequoia
Sequoia provides strategic benefits, HR & payroll, and risk management services to today’s hyper-growth companies. We focus on the clients that are focusing on the future: the disruptors, the paradigm shifters, and the market leaders that are pushing their industries forward. We match their passion with our own commitment to help them run happier, healthier, and free from unnecessary risk. For more information, visit sequoia.com.
PrismHR provides a complete platform to help you manage payroll, benefits and HR efficiently for your clients. Our PEO and ASO customers support more than 100,000 small businesses using our platform.
