Our new support login location can be found below.
Setup Instructions
Easily see your pay stubs, check your PTO balance, view your benefits or review tax documents from your mobile device. And that’s just the beginning. Manage your work life efficiently.
Enjoy a streamlined HR and payroll experience with the PrismONE app. Everything you can do in the employee portal, you can now do on the go. Download the app today for a convenient, efficient and user-friendly experience!
The PrismONE Mobile App is available for Apple (App Store) and Android devices (Google Play).
Download the appropriate app for your device:
If desired, you can set up your PIN and/or biometrics.
Upon first download, you will be taken to a PIN setup page.
Create and confirm your 4-digit PIN code to proceed.
On the next page, you’ll have the option to continue just with your PIN or set up your biometrics. Biometrics are strongly recommended.
To enable biotmetrics, tap the biometrics toggle and validate with your phone’s biometrics (FaceID or Fingerprint Sensor).
Once you’ve validated with your PIN or biometrics, you will be taken to a new screen, Scan QR Code.
Log into your web portal as you normally would on a desktop or mobile browser.
Go to the My Tools dropdown at the top right of the page and you will see a QR Code.
Open the app and set up access by using the Scan QR Code button.
Grant camera access to the PrismONE mobile app and scan the QR code on your web portal.
PrismONE mobile app will sign you into your account.
If you have more than one account because you work for more than one company and you’d like to change which account you’re viewing:
Note: You will not have to set up a new PIN or re-register your biometrics.