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Many say your HR self-service experience says a lot about your organization. It’s the first stop for worksite employees visit to find benefits and payroll information. It’s where managers approve time-off requests. And it can be a featured part of your prospect demos. A modern, easy-to-use experience can be the difference between freeing up support resources and managing a flood of tickets from confused users. And it can be a deciding factor in signing a new client. That’s why Total Human Resources, a Professional Employer Organization (PEO) based outside Greenville, South Carolina, was an early adopter of the PrismHR Employee Portal.
“Employee Portal is so intuitive that our president demos it to prospects himself,” says a Total Human Resources operations manager. “What shows really well is the retirement account integration. You can see your retirement savings grow every pay period. Also, the ability to reprint a check stub and access W-2s within the portal are key features that clients care about.”“Employee Portal is so intuitive that our president demos it to prospects himself,” says a Total Human Resources operations manager. “What shows really well is the retirement account integration. You can see your retirement savings grow every pay period. Also, the ability to reprint a check stub and access W-2s within the portal are key features that clients care about.”
The manager points out that accessing W-2s online is a driving factor in worksite employees using the new Employee Portal. “We get a huge influx of new users that want to get their W2s faster than the mail will deliver it to their house. They all sign up so they can get their W-2 quicker.”
A modern interface, clear navigation and the ability to customize the user experience for clients drove Total Human Resources to activate the self-service experience.
Operations Manager
Total Human Resources
Total Human Resources is a Professional Employer Organization (PEO) located along the heart of the I-85 corridor in the beautiful city of Greenville, SC. We offer boutique human resources services consisting of everything from back-office support to human capital management. We utilize a vast network of business associates to assist our clients with services like accounting, employment law, banking, and project management. For more information, visit us at totalhr.net, email us at info@totalhr.net, or call 864-879-0500.
PrismHR provides a complete platform to help you manage payroll, benefits and HR efficiently for your clients. Our PEO and ASO customers support more than 100,000 small businesses using our platform.
